Posts Tagged ‘tech support’

Are People still falling for this e-mail scam?

Posted: January 13, 2011 by datechguy in tech
Tags: ,

Checking the e-mail and I got this today:

My Dear,

after reading your profile, i decided to contact you for long term relationship and business partnership.

I Alfred Samzo, 20 years old boy from Republic of Cote D’Ivoire (Ivory Coast ) in west africa. Beside , i am an ophan but inherited all my late father’s wealth. though money is not everything but love, caring and togetherness is important in life.

I intend to establish good relationship with you and also intend to start a lucrative business in your country under your help. though we have not met before but i believe one has to try some certain risk sometimes in order to succed in life.

I inherited Ten Million U.S Dollars, which my late fether deposited in a bank here in Abidjan, (Cote D’Ivoire) before he was assasinated by unknown people. i have decided to invest these money in your country or anywhere safe enough out side my country for security and political reasons. i want you to help me transfer these money from here into your designated bank account in your country for investment purposes .

I will like you to contact me immediately, or call me on my private phone number +225-0914-9076,

Thanks

Alfred Samzo,

I’m amazed to see these scams till having an effect, I guess like the wire in the Sting is it so old that some might have forgotten it.

I have one thing to say to people foolish enough to fall for this. Put $50 in my tip jar instead. If you Hit my tip jar, it will cost you a whole lot less money than that phone call and the scam that will follow it plus you will get a return of commentary and insights that will be of value to you.

Take my advice, put this type of mail in your spam folder and delete asap.

As I sit working on my Niece’s daughter’s computer her father showed me a machine he just got back from the Geek Squad, they repaired the power connector on the laptop (the first thing that tends to go barring a physical accident) and tested the repair with a known good battery.

For some reason however they specifically neglected to check if it would charge the battery that he came in with (it isn’t) so now after an expensive repair he has a laptop that is not portable.

Basic common sense says you test the battery that the system came in with, how it was released without doing that is beyond me, particularly since he had quite a haul to get to the local best buy (several towns away).

On occasion people are going to make mistakes but this neglected step is specifically on the form.

Guys I know you are still around and HiWired didn’t do hardware but this is support 101, make it easy for the customer and keep him informed. You can’t afford to be making mistakes like this when there are a dozen guys just waiting to take your job.

Bad form people, bad form.

Apple Strike one

Posted: October 23, 2009 by datechguy in Uncategorized
Tags: , , , ,

Well we called apple today and we apparently will have to PROVE that it wasn’t accidental.

My son is 18, this is the first computer he has ever purchased, he bought it with his own money. He is active in facebook and school and has a father who blogs loudly.

With currently life expectancy he has 50+ years of computer purchases ahead of him.

We are heading to the apple store to determine if any of those future purchases will be of apple equipment and to determine if my first personal experience of Apple quality and support will convince me to steer people away from the company.

So far it’s apple 0 and Squat 1 but we will go direct to the store and see. I’ll update you in a few hours.