Posts Tagged ‘apple’

Where are the “I’m a mac vs PC” ads?

Posted: April 3, 2010 by datechguy in tech
Tags: , ,

Speaking of Windows 7 have you noticed something missing from your TV screens?

That’s right the I’m a mac, I’m a PC ads have virtually disappeared. I haven’t seen one since the first week of windows seven, the “trust me” ad.

It has been half a year and windows 7 has apparently been exactly what Microsoft claimed it would be, a solid operating system on a good computer that can be purchased for almost $1,000 less than a comparable Mac.

This seems to have been lost in all the Ipad, Iphone business lately, but it is VERY significant.

Is this Microsoft’s Domino’s Pizza moment? If so I would highly recommend keeping that extra grand in your pocket and get the Windows 7 machine instead of that Mac.

A: At least Apple can fall back on a fanatical customer base when they get other people upset.

The NRCC is not that lucky when they put out stuff like this:

“Conservative Party bosses in New York have been sold a bill of goods in the form of Doug Hoffman’s deceptive smoke-and-mirrors campaign, but fortunately they aren’t the ones deciding this election,” said Paul Lindsay, a spokesman for the NRCC, which has produced Web ads attacking Hoffman’s conservative bona fides. “We will continue to remind New Yorkers that a vote for Hoffman or Bill Owens is a vote for Nancy Pelosi and her far-left, radical agenda.

Yeah that Sarah Palin is sure one big Nancy Pelosi fan.

And the NRCC doesn’t have iTunes to fall back on either!

A serious You Fool moment.

Well my son and I drove an hour to the nearest apple store and were coldly informed that they will charge us $1100 to fix the machine he paid $1500 for less than two months ago. (Plus $200 for extended warranty)

Even worse than this was the cold customer service that reminds me of the NRCC’s attitude toward conservatives in NY-23, the old we have your money now do what we say business.

Since 2000 I’ve been doing computer support and customer service, I’ve seen all kinds of customer service, the Natick’s Apple store’s customer service wouldn’t pass for customer service in the old soviet union.

So congratulations Apple, you’ve managed to alienate me, a fellow who recommends computers to people and buys them on a regular basis. On the basis of the customer service I received it is impossible that I would buy an Apple for my other son. The chance that I will purchase one during my say 20+ years of computer buying is now zero.

As I have a large Sicilian family this story is going to be repeated among them, we Sicilians are very clannish, what are the odds that we won’t go elsewhere?

A week doesn’t go by when I’m not asked about what computer to buy, guess what I won’t recommend? What are the chances I would do so to any person I know or friend and customer I want to keep?

Oh and did I mention the sheer anger of my son? He has a half a century of buying of computers ahead of him. He is very catholic and will have kids. How many apples do you think he will buy? How many times do you thing this story will be repeated over the decades?

That doesn’t even count this blog and the visitors who come on a regular basis.

And I almost forgot, I happen to be a top 1000 reviewer at Amazon.com, you’ve heard of them I trust. I wrote a review of his computer over there, and I wrote it at the apple store.

So smart move Apple. Who needs those potential sales anyway?

Apple Strike one

Posted: October 23, 2009 by datechguy in Uncategorized
Tags: , , , ,

Well we called apple today and we apparently will have to PROVE that it wasn’t accidental.

My son is 18, this is the first computer he has ever purchased, he bought it with his own money. He is active in facebook and school and has a father who blogs loudly.

With currently life expectancy he has 50+ years of computer purchases ahead of him.

We are heading to the apple store to determine if any of those future purchases will be of apple equipment and to determine if my first personal experience of Apple quality and support will convince me to steer people away from the company.

So far it’s apple 0 and Squat 1 but we will go direct to the store and see. I’ll update you in a few hours.